Thursday, April 26, 2007

Extremely inconvenient

Bad news in my inbox from neteller today, they're basically cancelling their debit card facility. Nice of them to give me zero hours notice that transfers to the debit card would no longer be processed.

Though the exchange rates and fees neteller offered weren't exactly great (usually costing me 3%) the ability to logon, transfer some of my bankroll to the card, wait 15mins and withdraw the cash in local currency from the vast majority of ATMs anywhere in the world was perfect for me. Especially as 90% of my online gaming transactions are (or should I say were?) also transacted via neteller.

Time to research alternatives.

The third-party provider for the NETELLER Card has very recently advised that under the rules relating to the Cirrus/Maestro Network, it can no longer support those branded cards. This affects your NETELLER Card.

Important dates

Effective immediately, you will not be able to withdraw funds from your e-wallet to your NETELLER Card. However, you will have until May 2, 2007 to use the funds that are already on your Card.

To avoid possible inconvenience, we highly recommend you use all of the existing funds on your Card before this date. After that time, we will credit remaining funds back to your NETELLER e-wallet. This may take several business days, but we assure you that your funds continue to be safe and secure.

Other withdrawal options

In the interim, you will continue to have access to the following withdrawal options based on your country of residence:

Bank transfer
Member wire

Please sign in to your account to see which withdrawal options are available to you.

We regret any inconvenience and are working hard to provide new card services to you as quickly as possible. Should you have any questions regarding this change, please contact our Customer Service Team, 24 hours a day, 7 days a week.

Thank you for choosing NETELLER.

NETELLER Communications

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